PawThenNow ("we", "us") is operated by [Legal/company name], [Address], [Country]. Company number [ ], VAT [ ]. Contact: hello@pawthennow.com.
We create personalised "Then & Now" dog portraits printed on canvas, based on photos and preferences you provide.
After you order, we create a digital design and send it to you by email, typically within 48 hours (with a watermark). You may request reasonable revisions. Production and printing only begin after you approve the proof.
All prices are in EUR and include VAT where applicable. We may change prices at any time, but changes do not affect orders already confirmed.
You confirm you have the right to use the photos you upload. You grant us a licence to use them solely to create your portrait. We do not sell your photos. With your separate permission we may use the finished artwork for promotion.
We ship across the EU. Delivery is typically 3–7 days across Europe after you approve the design, but times are indicative and not guaranteed.
Because items are personalised, the statutory right of withdrawal ends once you approve the proof. See our Returns & custom orders page.
To the extent permitted by law, our liability is limited to the value of your order.
These terms are governed by the law of [Country].